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Mortgage Hurricane Relief from Pioneer Bank


Pioneer Bank is working hard to support our customers who have been affected by flooding from the hurricanes.  We understand the difficulties facing you and will work with you to help you through this.

If you are affected by the recent hurricanes, you are eligible to temporarily stop making your monthly mortgage payment for up to 12 months.

At the end of this temporary payment break:

  • You won’t have late fees.
  • You won’t have delinquencies reported to the credit rating agencies.
  • You won’t have to catch up on all of your payments at once.
  • You can work with Pioneer Bank to resume making a mortgage payment that is similar to what you paid before the disaster. Or if you need additional assistance, we can work with you on options to keep your home.

Contact Pioneer Bank as soon as possible to let us know about your current circumstances, 800-622-7283.

You can also find information on the Mortgage Bankers Association website at

The Federal Emergency Management Agency (FEMA) offers assistance and information about dealing with a disaster on their website at Also, visit their website to find information specific to Hurricane Harvey.


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