Alamogordo / Carlsbad / El Paso / Hobbs / Las Cruces / Pioneer Bank / Roswell / Ruidoso

Having trouble logging in?

changeyourpasswordsquare#bestbank #wecareaboutyoursecurity

Today is the day we have been telling you about – where we upgrade our security for your online banking account.  When you try to log in, you will be presented with a screen requesting you to update your password.  Please be sure to follow these guidelines when choosing a new password:

Effective March 6, 2017, Pioneer Bank customers will need to update their passwords to ensure the security of their online accounts.  Their new password must follow these guidelines:

  • Be changed every six (6) months
  • 10-17 characters
  • At least one numeric character (e.g. 123456 )
  • At least one alpha character (e.g. ABCDEFGH )
  • At least one special character (e.g. @#$% )

Learn more about how this will help secure your financial information.

If you have any questions or concerns, please contact us.

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